Here you will find brief answers to the most frequently asked questions about ordering, shipping, and using ALBATROS hair care products.
How long does delivery take?
We ship orders from Oman, and delivery typically takes 3–5 days.
Is cash on delivery available?
Yes, you can pay in cash upon receiving your order.
Where are ALBATROS products made?
All our products are manufactured in Jordan using Dead Sea minerals and mud.
Is the Mineral Shampoo sulfate-free?
Yes, the Mineral Shampoo 350 ml is sulfate-free, and it gently cleanses the hair without stripping it of its natural oils.
Is the shampoo suitable for color-treated hair?
Yes, because it is sulfate-free. Read more in our guide to sulfate-free shampoo.
How often should I use the hair mud mask?
Once a week for most hair types, and twice if you have an oily scalp. Apply it to a damp scalp after washing, leave it on for 10–15 minutes, then rinse. See details in our Dead Sea mud for hair guide.
Is there a bundle offer for both products?
Yes, the Bundle Set: Mineral Shampoo + Mud Mask combines the full routine at a better price.
How can I contact you?
Via our contact page, and we will get back to you as soon as possible.